Solstice Cats LLC and Solstice Maine Coons LLC (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit solsticecats.com, submit an inquiry or adoption application, subscribe to our newsletter, or otherwise interact with us online.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us when you:

• Complete a contact form
• Submit an adoption application
• Subscribe to our newsletter
• Contact us by email or social media
• Participate in surveys, promotions, or other communications

The information you provide may include:

• Name
• Email address
• Phone number
• City and state
• Information you choose to include in your messages or adoption application

Information submitted through our contact forms and adoption application forms is securely stored so we can respond to your inquiries, review applications, and manage our communications with you.

We also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Pages viewed
• Time spent on our website
• Referring website
• General usage information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Review adoption applications and communicate with prospective families
• Send newsletters and updates if you have chosen to receive them
• Improve our website, educational content, and visitor experience
• Monitor website performance and visitor activity
• Protect our website against unauthorized access, fraud, or misuse
• Comply with applicable legal obligations

We will only send marketing or promotional emails if you have opted in to receive them. You may unsubscribe at any time by using the unsubscribe link included in our emails.

3. Cookies, Analytics, and Website Technologies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

We use trusted third-party services and website technologies to operate and improve our website, including tools for search engine optimization, contact forms, customer relationship management (CRM), review management, website analytics, and website performance optimization. These technologies may collect information such as your IP address, browser type, device information, pages viewed, and interactions with our website.

The information collected helps us better understand how visitors use our website, improve our content, respond to inquiries, and provide a better overall experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

4. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmitting data over the internet or electronic storage can be guaranteed to be completely secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers who assist us in operating our website and communicating with visitors. These providers may include website hosting services, email and CRM platforms, contact form processing services, analytics providers, review management services, and website optimization providers. These service providers are only given access to the information necessary to perform their services on our behalf and are expected to safeguard your information appropriately.

We may also disclose information if required by law or when necessary to protect our legal rights, property, or the safety of our customers, visitors, or others.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and other educational resources.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any website you visit.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable legal obligations
• Withdraw your consent to receive marketing communications

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality.

Any updates will be posted on this page, and the Effective Date at the top of this Privacy Policy will be revised accordingly. Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Solstice Cats LLC
Solstice Maine Coons LLC

Email: hello@solsticecats.com

Website: https://www.solsticecats.com